We provide the trusted interaction and action layer for physical AI. Proven in automotive, our platform combines voice, multimodal understanding, contextual intelligence, agentic architecture, and governed execution to help people communicate and collaborate naturally with vehicles, machines, intelligent systems, and more.
How a Multimodal AI Foundation Helps OEMs Build More Context-Aware Vehicle Experiences
Learn how a multimodal AI foundation helps OEMs combine speech, vision, and vehicle data to understand driver intent and deliver context-aware in-car experiences with Cerence xUI.
The AI Transformation Hitting Dealership Row
Discover how AI helps automotive dealerships overcome labor shortages, automate customer interactions, and capture more revenue.
🔔 "Can you remind me next week?" In this real customer conversation, a driver calls after hours to cancel an existing service appointment and asks for a reminder to reschedule the following week. Listen to how our Dealer Assist Agent handles the request, updates the dealership's systems, schedules a reminder, and keeps the service journey moving forward, even when plans change.
Every missed call, unanswered lead, or delayed service interaction is a missed opportunity to engage customers and drive revenue. Our Dealer Assist Agent helps dealerships stay responsive around the clock, handling after-hours leads, inbound calls, and service bookings within the systems they already use. By helping dealerships stay connected and responsive whenever customers reach out, Dealer Assist Agent supports stronger customer engagement, better experiences, and new opportunities for growth across the customer journey. We'll be demonstrating it at Digital Dealer Conference & Expo 2026 next week in Detroit. Stop by booth #214 to see the full end-to-end experience in action.
📅 Plans change, even after the dealership closes. Listen to a customer conversation where our Dealer Assist Agent helps reschedule an existing service appointment, finds a new available time slot, and updates the booking directly in the dealership's CRM system. The result is a seamless customer experience and greater operational efficiency for dealership teams.
Why the Next Era of Industrial AI Will Be Built on Perception, Interaction, and Trust
Discover why the next era of industrial AI depends on multimodal perception, voice interaction, and trusted edge identity at the point of work.
🔧 A customer calls after hours with a concern about their vehicle and a question: is it safe to keep driving until it can be serviced? Listen to how our Dealer Assist Agent handles this real conversation, provides guidance based on dealership-approved information, and schedules a service appointment in real time.
📞 Listen to a real after-hours customer call resulting in a test drive booking through our Dealer Assist Agent. Within the same conversation, the agent answers questions and completes the appointment directly within the dealership's CRM system, extending dealership availability and sales opportunities beyond operating hours without requiring staff intervention.
Advanced Smart Mobility Deploys Cerence Emergency Vehicle Detection in Autonomous Buses Across Japan
Closing a Critical Safety Gap in Autonomous Driving
Learn how Cerence EVD uses Audio AI to detect emergency vehicles and alert drivers and autonomous systems to approaching sirens, enhancing safety for all road users.
🚨 When an emergency vehicle is approaching, every second matters. Cerence Emergency Vehicle Detection (EVD), already deployed in production vehicles today, gives ADAS and autonomous driving systems an additional sense: the ability to detect and localize more than 1,500 emergency sirens across nearly 50 countries, before the vehicle comes into view. Using existing vehicle microphones and AI trained to distinguish sirens from traffic, road noise, music, and other sounds, EVD can identify approaching emergency vehicles from more than 300 meters away with interior microphones and beyond 800 meters when paired with exterior microphones. All of this adds up to more time to react, increased situational awareness, and safer roads for drivers, first responders, and everyone around them.
Cerence AI Reports Third Quarter Results: Revenue Up 12% YoY, Connected Services Revenue Up 20% YoY; Operating Cash Flow of $20M Supports First-Ever Share Repurchase Program
Zero Trust for Automotive Agentic AI in the Age of Double Agents and Weaponized AI
Learn how Zero Trust Architecture protects enterprise AI from double agents and weaponized AI threats in autmotive agentic voice AI.
When customers reach out to your dealership, you want every call answered, every detail captured, and every request handled, even after hours, so no revenue is lost and customers receive the responsive service they expect. 📲 That's exactly what our Dealer Assist Agent (DAA) delivers, turning conversations into action. Watch DAA guide a customer through a complete service booking: • Identifying the vehicle by VIN or customer profile • Finding the next available appointment slot in real time • Capturing pickup or drop-off preference • Noting additional service requests • Sending an instant appointment confirmation From the first call, customers benefit from a seamless journey. Learn more → https://lnkd.in/d25ZXggy
Every missed call, delayed follow-up, or unanswered inquiry is a potential lost opportunity for a dealership. Our Dealer Assist Agent (DAA) enables dealerships to engage, qualify, and act on every customer interaction through a single conversational experience. This means: • 24/7 lead capture across sales and service • Automated, real-time test drive and service appointment booking • Intelligent customer support with seamless staff handoff when needed • Integration with existing CRM and DMS workflows By helping ensure every inquiry receives an instant response, DAA supports a more consistent customer experience across the dealership journey and drives stronger revenue outcomes. Learn more → https://lnkd.in/d25ZXggy
In-Car AI Done Right
Explore how Cerence AI and Microsoft use Zero Trust and layered AI security to protect in-car assistants – enabling safer, personalized, enterprise-ready driving experiences.
Let's Taco 'bout a smart in-car conversation 🌮 Cerence xUI™ doesn't just respond to commands, it holds a natural, context-aware conversation. Together with GEELY, we're showing what that looks like in the car: a driver plans a dinner, navigates to the restaurant, and sends a message to let someone know where to meet – all by voice, all in one flowing conversation, without restating details xUI already picked up along the way. That's the shift from voice control to true conversational intelligence: xUI remembers what was said, so drivers can speak naturally and keep moving forward instead of starting over. 🎥 Watch Michel Farhat demo the experience! Learn more about our collaboration with Geely → https://lnkd.in/e44YWYBs
Shakira isn’t just part of this summer’s global football soundtrack – she also makes a cameo in our latest in-car demo. Shakira’s music flows naturally and Cerence xUI™ brings that same conversational rhythm to the in-car experience. Together with GEELY, we’re bringing seamless interactions into the car. In the demo, a passenger asks for a Shakira song mid-conversation. No wake word, no specific command – just a simple request, the way you would ask a friend. That’s what xUI is designed for: intent-aware dialogue that lets drivers and passengers speak naturally, without friction or repeated attempts. 🎥 Watch Michel Farhat, Mairby Zavala, and Pieter Tichelaar demo the experience! Learn more about our collaboration with Geely → https://lnkd.in/e44YWYBs
Stop Tapping & Start Saying What You See… 👀 Cerence xUI™ Say What You See brings a new level of intuitive control to GEELY drivers. The voice command feature is customized for Geely and lets drivers interact with any element on their headunit display simply by speaking what they see on screen. Powered by Voice-to-Element Matching, xUI reads the live user interface in real time and turns every piece of visible text into an instant voice shortcut that makes the driving experience smarter and safer. 🎥 Watch Michel Farhat demo this xUI feature! Learn more about our collaboration with Geely → https://lnkd.in/e44YWYBs
From Frontier to Impact: My Two Days at Microsoft’s AI Events in Houston
Insights from Microsoft’s AI events in Houston on moving from AI pilots to secure, production-ready systems that scale across manufacturing and enterprise environments.
North American OEMs Are Rethinking Automotive AI: Here’s What’s Driving the Shift
A Q&A with Cerence AI on why North American OEMs are moving away from one-size-fits-all infotainment toward scalable, embedded in-car AI platforms.
In-car voice AI operates in one of the most demanding acoustic environments: engine noise, road vibration, wind and rain, open windows, and multiple passengers speaking at once from different seats. 👨👩👧👦 To solve this challenge, we deliver dynamic speech enhancement for multi-seat in-car environments. Our system enables passengers in different zones to make requests simultaneously, while maintaining consistent recognition quality across both front and rear seats – even as noise conditions change. In this demo, Timo Matheja and Stefan Hamerich how speech signal enhancement enables more natural, shared in-car interactions. 🎬 Full video → https://lnkd.in/dJx3en6c
Our technology has been developed and deployed at automotive scale, where AI must perform across languages, in noise, with variable connectivity, constrained hardware and safety at stake. That proven foundation gives customers the confidence to build and deploy in complex physical environments.
We combine voice, multimodal understanding and contextual intelligence to enable fluid, human-like interactions across languages, users and environments. The result is technology that understands people naturally and adapts to the world around them.
Our flexible hybrid architecture delivers dependable performance with or without connectivity, across a wide range of hardware. Customers can balance edge and cloud capabilities while maintaining control of their data, experience and brand.
Cerence AI goes beyond understanding what people say. By combining context, agents, orchestration and governed execution, our platform helps intelligent systems respond appropriately and take trusted action while remaining aligned with customer requirements.
