Cloud Services
Cloud Services
Take a moment and consider your daily life. It’s likely that your digital ecosystem is multi-faceted, multi-platform, and multi-device – and increasingly intertwined.
Our digital lives are anchored in our smartphone, smart homes, and offices. But we firmly believe that we should have the same level of content, convenience, and productivity, no matter where we are.
Enter Cerence Cloud Services, a suite of connected products and apps that integrate the smartphone, smart home, commerce, and everything in between directly into the car. These products harness the power of the cloud to turn the car into an extension of drivers’ digital lives, with safe, intuitive access to everything they need and want while on the go. From integrated smartphone connectivity to built-in smart home controls, Cerence Cloud Services bring enhanced capabilities to the mobility assistant so that users can access their digital ecosystem directly from the assistant, enhancing safety and productivity while on the go.
Smart Home & IoT Connectivity
Today’s driver has an expansive digital ecosystem that encompasses the smartphone, smart home, and everything in between. Cerence Connect delivers unmatched integration between the car and the smart home, giving drivers seamless, conversational, AI-powered access to their Internet of Things (IoT) smart home directly from their car’s voice assistant, making it easy for drivers to do everything from opening the garage or setting the security system to initiating a more complex evening routine inclusive of lighting, temperature, and music — all by using their voice, and without needing to pull out their phones.
For automakers, Cerence Connect simplifies the smart home integration process, eliminating the complexities associated with developing, operating, and maintaining multiple IoT connection points by providing them with a single, unified solution for integration and interoperability with the most popular smart home services.
In-Car Commerce
Designed to meet the increasing demand for faster, safer and more convenient payment options, Cerence Pay delivers a secure, contactless payment experience for drivers. This solution helps OEMs offer a superior, intuitive experience with safe and secure transactions via voice and facial biometrics. With Cerence Pay, drivers gain access to contactless payments for common needs on the road, such as parking, fuel, charging, and food. Cerence Pay also offers automakers and content providers new, transaction-based revenue streams and a flexible ecosystem to stay competitive in today’s digital economy.
At the core of this innovative product, Cerence has built an ever-expanding ecosystem of content and commerce partners like Arrive, Parkopedia, and Visa. In addition, Cerence Pay is easily integrated with an automaker’s preferred payment partners and companion apps, offering a flexible platform that enables OEMs to create their own unique experience and meet the specific needs of their drivers.
Car Ownership Management
As cars have become more complex, navigating the many features, notifications, and warning lights has become increasingly difficult for drivers. Cerence Car Life is a suite of AI-powered, software-as-a-service (SaaS) offerings that provides drivers with the best and most up-to-date information about their cars—all tailored to each individual car, its configuration, and the continuously learned preferences of the driver—via a companion application, voice output from the automotive assistant, and imagery displayed on the car’s infotainment system.
Cerence Car Life enriches the car ownership experience by allowing drivers to better communicate with and manage their cars throughout their lifetime with the vehicle, from learning about the car during a test drive or in the first few days of ownership and using a smart, AI-powered car manual to scheduling service appointments through integration with Dealer Management Systems (DMS) and getting proactive information about new features and OTA updates. It does all this by using a combination of sensor data, voice and the car’s headunit.
Voice-Controlled In-Car Karaoke
Cerence Sing provides a uniquely driver-centric, road-safe karaoke experience, taking the globally beloved pastime of singing in the car to the next level. Integrating directly with the car’s headunit and automotive assistant, Cerence Sing, powered by Stingray Karaoke, provides drivers and passengers access to upwards of 100,000 top karaoke songs in more than 12 languages. The fully voice-controlled driver mode option ensures safety by limiting visual distraction while the car is in motion. Classic mode is available when safe to enable a more traditional, group-centric karaoke experience, integrating visual elements through the car’s headunit.
For automakers, Cerence Sing provides a plug-and-play, end-to-end solution they can customize to deliver a unique karaoke experience. Easily integrated with the broader Cerence portfolio of AI solutions, Cerence Sing also enables drivers and passengers to, for example, hear their performances back over the car’s speakers in real time and test out different effects that give their voices a whole new sound.